Feedback from previous guests about their experience
82%
liked the resort and would come back again
8.2/10
Great
Rooms
8.8
Location
8.4
Service
8.0
Dining
8.0
Guest reviews
8.2/10
based on 5 reviews
Percy
United Kingdom,
March
2025
9.2/10
I had a wonderful stay at Hoshino Resorts Aomoriya! The hospitality was impeccable, from the warm welcome with apple juice to the attentive service throughout my visit. The outdoor onsen was a highlight, offering a rich mineral experience under the stars. The only downside was the slightly limited dining options that required reservations. Overall, I highly recommend this resort for a serene getaway. 🍏🌌
Rooms
10.0
The room I stayed in was spacious with a separate sitting area and tatami room, offering a lovely view of the streams.
Service
10.0
The staff collected my passport upon check-in and made sure I had everything I needed; their attention to detail was remarkable.
Location
8.0
The resort is located about an hour from Hachinohe Station and surrounded by beautiful parks and a lake, offering free shuttle service from the station.
Dining
8.0
The buffet had an excellent variety of Japanese, Western, and Korean options, although some must be pre-booked due to reservations.
Facilities
10.0
From the spacious outdoor hot spring to walking trails around a serene pond, the facilities were top-notch and truly relaxing.
Sophia
United Kingdom,
February
2025
8.4/10
I had a restful stay at Hoshino Resorts Aomoriya. The service was warm and top-notch from check-in to the restaurant staff. The spacious rooms were comfortable, but I was disappointed that mine didn't have much of a view. The resort's beautiful park during cherry blossom season and the onsen facilities were definite highlights, though it did get crowded at times.
Rooms
8.0
The rooms are spacious and very comfortable, with a separate sitting area and tatami room.
Service
9.0
The service throughout the resort was warm and attentive, from check-in to housekeeping.
Location
9.0
The resort provides free shuttle service to and from the airport, making it easy to get to.
Dining
8.0
The buffet restaurant offered delectable food, with a variety of Japanese, Western, and seafood options.
Facilities
8.0
The resort has two onsens, and while one is more accessible, the other offers a mix of indoor and outdoor options, ideal for relaxation.
Jayden
United Kingdom,
February
2025
8.2/10
I had a wonderful stay at Hoshino Resorts Aomoriya. the service was exceptional, though my room lacked a scenic view. The onsen experience was delightful, especially the outdoor one. yet it could get crowded during peak hours. Overall, it's a great option for families and couples looking for a cultural escape.
Rooms
8.0
I stayed in a spacious Japanese-style room that provided a yukata for lounging, though the view was disappointing as I faced another building.
Service
7.0
The service throughout my stay was warm and attentive, though there was a significant oversight when my luggage was mishandled at check-in.
Location
9.0
The resort had a beautiful location near a lovely park and lake, which was stunning during cherry blossom season. plus, there was a convenient shuttle service from the station.
Dining
9.0
I found the buffet to be quite impressive, offering a wide range of both Western and Japanese dishes. although I didn't try the kaiseki restaurant due to the extra charge.
Facilities
8.0
The facilities included two onsen and a spa that I enjoyed. activities and entertainment in the evening made for a lively atmosphere.
Noel
United Kingdom,
February
2025
8.8/10
I had a mostly enjoyable stay at Aomoriya, with beautiful facilities and a spacious room. However, the lengthy check-in process and some minor service hiccups left a bit to be desired. Overall, the experience was delightful, but there are areas for improvement, especially regarding customer service.
Rooms
10.0
My room was very large and spacious, featuring a great in-room onsen and comfortable amenities. It was clean, well-equipped, and tastefully designed.
Service
5.0
The check-in took an exceptionally long time, which was frustrating. When we were finally assisted, there was no apology or friendly demeanor from the staff, which felt off-putting.
Location
8.0
Aomoriya is located in a beautiful area next to a serene pond, providing picturesque walking opportunities and a relaxing atmosphere. The free shuttle service from the station was convenient (especially for new visitors).
Dining
8.0
The dining options were varied, with delicious regional specialties offered. The meals, especially breakfast, provided a good mix of Japanese and western dishes, but dinner could have been slightly better in terms of variety.
Facilities
9.0
The resort offers a wide variety of exciting facilities and activities, from outdoor hot springs to walking paths around the pond. The themed spaces downstairs were enjoyable to explore.
Sammy
United Kingdom,
February
2025
8.0/10
My stay at Hoshino Resorts Aomoriya was delightful but had some minor drawbacks. The location is stunning, surrounded by nature and easy to reach with the shuttle service. The room was spacious and comfortable, but I found the dining options varied in quality. Overall, the service was exceptional, especially when they went out of their way to help me when a member of my party fell ill.
Rooms
8.0
The room was very spacious with a separate sitting area and tatami room, offering a nice view of the streams.
Service
9.0
The staff were incredibly friendly and helpful, especially when they ensured my needs were taken care of while my friend was unwell.
Location
8.0
It's about an hour bus ride from Hachinohe Station, and the resort is nestled inside a park with picturesque trails and a lake.
Dining
7.0
The buffet had a great variety of options, but my dinner on the second night was a bit of a letdown compared to the first night's meal.
Facilities
8.0
The outdoor onsen was stunning, surrounded by nature, and the indoor onsen was nice as well.
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